Health and Safety

We operate to British Standards (BS7499 Static and Dog Handling & BS 7858 Screening of personnel).

SECURIMOORE SECURITY SERVICES Ltd.

5 ROWAN WALK

BROMYARD

HEREFORDSHIRE

HR7 4TR.

Cont no, 0797- 939 6839.

HEALTH & SAFETY POLICY & MANUAL

First Issued: 30th November 2007

First review: 30th November 2008

Second Review: 30th November 2009

Third Review: 30th November 2010

Fourth Review : 30th November 2011

Contents

Introduction

1.0 Introduction

2.0 General Statement of Policy.

3.0 Organisational Chart and Responsibilities.

3.1 Managing Director

3.2 Health & Safety Advisor

3.3 Operations Manager and Supervisor Responsibilities.

3.4 Employees Responsibilities.

4.0 Arrangements.

4.1 Risk Assessments

4.2 Fire Risk Assessments

4.3 Lone Working

4.4 Health & Safety (First Aid) Regulations 1982

4.5 Office Safety

4.6 Accidents at Work (RIDDOR) 1995

4.7 Health Surveillance

4.8 Personal Protective Equipment at Work Regulations 1992

4.9 Manual Handling (Manual Handling Operations) Regulations 1992

4.10 C.O.S.H.H. (Control of Substances Hazardous to Health) Regulations 2002

4.11 P.U.W.E.R. (Provision and Use of Work Equipment) Regulations 1998

4.12 The Workplace (Health, Safety and Welfare) Regulations 1992

4.13 Electrical Testing (Electricity at Work) Regulations 1989

4.14 Health and Safety (Display Screen Equipment) Regulations 1992

4.15 Pregnant Workers (Management of Health and Safety at Work Regulations 1999

4.16 Control of Asbestos at Work Regulations 2002 (CAW)

4.17 Health and Safety (Consultation with Employees) Regulations 1996

4.18 Age Limits

4.19 Training in the Organisation

The Health and Safety at Work Act 1974, requires employers with five or more employees to prepare, and bring to the notice of his employees, a written statement of his general Health and Safety Policy. The policy will be reviewed on an annual basis, and if necessary, the operational systems revised where appropriate.

This policy is in two parts:

A This document details the Company’s Health and Safety

Statement, Organisation and Responsibilities for implementing the

Policy, in addition to an overview of arrangements in accordance with legislation.

B Further arrangements on how the policy is to be administered are detailed in:

Securimoore Security Services Quality Manual Operating procedures

Assignment Instructions for Customers

Local site-specific health and safety rules/ procedures.

2.0 Health and Safety Policy Statement

Securimoore security is committed to developing its position as a market leader within the industry. As part of that commitment it is important to provide a safe and healthy working environment for all our people and others who may be affected by our undertakings. As a minimum standard, this will be achieved by compliance with European Union directives and regulations set by government agencies.

The Managing Director is ultimately responsible for adherence to Health and Safety legislation. The Health & Safety Advisor is responsible for advising management of current regulations, for defining procedures and ensuring compliance with health and safety measures. The most senior member of staff at each of our offices or premises is responsible for ensuring that it provides a safe working environment and every employee must take responsibility for working safely and for complying with Health and Safety guidelines as issued by the Company or its customers.

Failure to comply with guidelines for safe working practices jeopardizes safety and may therefore result in disciplinary action.

The Company recognizes that it has a mutual responsibility with its customers to minimize risks, in particular to our employees, on customers’ premises. We will liaise closely with our customers to identify risk and ensure compliance with Health and Safety legislation. Information on any preventative or protective measures to be implemented will be provided to staff in the Assignment Instructions for the site, and training will be arranged by local management. Regular assessment will be carried out to ensure that information remains up to date and relevant.

Health and Safety training will be provided to all new employees as part of their Induction to the Company. Additional training will be provided where new or increased risks are identified. Although our goal will always remain the elimination of risk, Personal Protective Equipment will be provided where necessary. Where equipment is provided, failure to use it may result in disciplinary action.

All accidents or dangerous occurrences must be reported through the appropriate channels as outlined in the Securimoore Security Operating Guidelines, Quality Manual or provided in Assignment Instructions. Where practical and appropriate, staff will be consulted regarding the implementation of measures to ensure a safe working environment. However, anyone may, and indeed should, highlight potential hazards or make recommendations to improve safety. This may be done through normal communication routes.

We will always endeavor to provide adequate measures, training, information and supervision to minimize risk. However, we rely on the support and full co-operation of all our employees in our efforts to provide a safe working environment.

The Company intends to comply with the spirit, as well as the letter, of the Health and Safety at Work etc. Act 1974 and has therefore developed an organization which is designed to produce speedy recognition and resolution to health and safety problems. While each employee has a responsibility for health and safety, the prime responsibility rests with the Managing Director, Managers and Supervisor and who are assisted and advised by the Health & Safety Advisor

In support of audits conducted by the Operations Director, additional auditing of the company’s Health and Safety systems in accordance with ISO 9001:2000 and BS 7499:2002 is undertaken by the Company’s External Health & Safety Advisors.

3.1 The Managing Director

Responsible for all Health and Safety matters.

3.2 Health & Safety External Consultants

Responsible to the Managing Director when contracted for the development and effectiveness of the Company’s Health and Safety programs, advising employees and others on health and safety in all areas of the Company, and co-coordinating health and safety activities when contracted by the Director. Duties may include:

- Assisting management in meeting the Company’s health and safety objectives.

- Creating, implementing, maintaining, monitoring and auditing the Company’s Health and Safety Policy including health and safety programmes and processes.

- Ensuring compliance by the Company to health and safety legislation and customer requirements.

- Maintaining awareness of health and safety issues/developments and pending legislation.

- Assisting Operations Manager and Supervisor, in assessing and eliminating potential hazards.

- Ensuring that required audits are completed on schedule

- Maintaining good liaison with local Enforcing Authorities.

- Creating and maintaining awareness of safety, fire prevention and emergency programs at all levels of the organization through a continuing communication/education program.

- Assisting in the development, procurement and presentation of health and safety material.

- Ensuring escalation to Managing Director for any unresolved health and safety issues or recommendations.

- Communicating/liaising with customer safety personnel and statute authorities as appropriate.

- Ensuring proper controls are in place for the purchase, storage, use, transport and disposal of chemicals in order to meet Securimoore Security personnel, customer and statutory requirements for the health and safety of personnel, and environmental protection.

- Consulting or procuring the services of specialist health and safety professionals, e.g.

- Occupational Medical Practitioner, Nurse, Industrial Hygienist, Chemist on matters relating to environmental health.

- Assisting Senior Management and supervisor in accident/incident investigations.

3.3 Operations Director and Supervisor Responsibilities

The Operations Director and Supervisor are responsible for the health and safety of their relevant departments, and all persons reporting or assigned to them including visitors and contractors irrespective of their or their employees work location. The Health & Safety Advisor is available to advise on their health and safety responsibility, but this in no way absolves the Directors and Supervisors form their primary responsibility for health and safety.

The extent of the Operations Director and Supervisor responsibilities is indicated by, but not limited to: Ensuring compliance/implementation with Company and customers Health and Safety Policy, programs, processes, instructions and statutory duties. Ensuring that employees fulfill their health and safety responsibilities in implementing these programs, processes and instructions for areas within their control. Providing and maintaining safe buildings, plant, equipment, services and systems of work. Arranging for the safe use, handling, storage and transport of articles and substances. Ensuring appropriate health and safety instructions, information on rules and practices, training, advice, supervision, guidance and directions are given to employees and others on whose premises we work. Providing written job instructions, warning notices and signage, to enable customers or others to avoid hazards and contribute positively to health and safety at work. Providing and maintaining a healthy working environment. Ensuring that approved safety devices and personal protective equipment is supplied, available and used where necessary. Ensuring qualified and competent people are assigned to each task that appropriate personal protective equipment/apparel is provided and used, and safe working procedures are always followed. That the approved safety devices are installed used and maintained to ensure the safety of employees and customers. Ensuring prompt attention is given to all persons who have comments or concerns with health and safety. Establishing and implementing a schedule that ensures quarterly inspections of the work place, procedures, equipment, chemicals and working methods, used by employees. Ensuring that the areas are checked to identify hazards and potential hazards, unsafe acts or practices and that appropriate corrective action are taken. Ensuring all chemicals, hazardous materials/substances are properly authorized and controlled in accordance with legislation and guidelines. Ensuring that there is an agreed arrangement at the customer’s premises for the checking of all plant, equipment and services used by Securimoore Security employees. Ensuring equipment and tools are safe to use for the purpose intended, and are regularly checked and maintained. Ensuring high priority to any maintenance request where health and safety is an issue. Contacting the Health & Safety Advisor where the safety of equipment, procedures, operations or materials is not clearly established. Where conditions warrant, the operation shall be stopped until the hazard has been eliminated. Contacting the company’s Health & Safety Advisor where questions or queries arise in connection with the healthy working environment. Investigating, reporting and recording, all accidents, incidents, dangerous occurrences or ‘near misses’ that occur within their areas of control, however slight. Ensuring that safety violations are properly dealt with and recorded. Ensuring that all health and safety information is promptly disseminated to employees and others in the appropriate manner. Ensuring no person works alone in a hazardous area, and that suitable arrangements are made to check on the well being of those working alone in non-hazardous areas. Ensuring that protective clothing, special safety equipment is always used when conditions and operations demand.

3.4 Employee Responsibilities

All employees have a legal requirement under the Health and Safety at Work etc. Act 1974, to take care to ensure that their own health and safety, and that of others, is not adversely affected by anything that they do, or fail to do, at work. The Company expects its employees to take a mature and intelligent attitude towards health and safety, and to do all in their power to minimize the possibility of any accident occurring.

Assisting management in meeting the Company’s health and safety objectives.

Ensuring compliance with Company and customers Health and Safety Policy, programs, processes, instructions and special measures that are introduced for protection. These include the proper use of protective equipment, clothing and machine guarding etc., where required.

Ensuring that management is aware of any unsafe equipment, service or process as soon as reasonably practicable. If, in the employee’s opinion any unsafe equipment, service or process is liable to place any person in danger, then the unsafe equipment, service or process is to be either immediately stopped or shut down in a controlled manner and isolated providing it is safe to do so. They must inform their Manager or Supervisor immediately, or in the absence of these persons other representative of management.

Ensuring the proper use of appropriate safety apparel/equipment where defined and required.

Do not participate in any unsafe acts or operate equipment in an unsafe manner.

Ensuring that management is aware of any health and safety concerns.

Ensuring escalation to the Director for any unresolved health and safety issues

Ensuring that all accidents and incidents that result, or could result in injury or Damage are immediately reported to management. Subsequent investigations may prevent future accidents or incidents occurring and the Company has a legal duty to Report certain accidents to the Health and Safety Executive, even though they may not result in injury.

Non-compliance to health and safety policy, practices and programs could make the employees liable to disciplinary action.

4.1 Risk Assessments.

In accordance with Regulation 3 of the Management of Health and Safety at Work Regulations 1999, Securimoore Security Services recognizes its obligation to ensure that each site has a relevant Work Orientated Risk Assessment carried out by a competent person. The details of this should be retained on each site for employees to view. A competent person is one who is deemed to have the knowledge, experience and training required to recognize and record their observations of hazards found. In consideration of their operational expertise, Managers are trained to carry out this activity and ensure the Company is compliant with its legal duty.

4.2 Fire Risk Assessments

In accordance with The Management of Health & Safety at Work Regulations 1999, and The Workplace (Health, Safety and Welfare) Regulations 1992, Securimoore Security will undertake a Fire Risk Assessments where required to under the provision of The Fire Precautions (Workplace) Regulations 1997. The details of this should be retained on each site for employees to view. A competent person is one who is deemed to have the knowledge, experience and training required to recognize and record their observations of hazards found. In consideration of their operational expertise, Managers are trained to carry out this activity and ensure the Company is compliant with its legal duty.

FIRE ACTION

Any person discovering a fire

1. Raise the alarm

2. Call the fire service.

3. Attack the fire if possible and trained using the correct fire fighting media.

ON HEARING THE FIRE ALARM

4. Leave the premises by the nearest available route.

5. Close all doors behind you.

6. Do not take time collecting personal effects.

7. Report to your assembly point.

All security officers must read the site assignment instructions and familiarize themselves with emergency procedures on site.

4.3 Lone Working Assessment.

Where an employee is working on his/her own they are to familiarize themselves with the Duress procedure (Securimoore Security Operating Guidelines). During silent hours employees are required to make regular check calls to the Head Office Control Room. Details of the times and intervals can be found on the on site assignment instructions. Failure to make such checks calls, without adequate and reasonable explanation, may be considered a breach of an individual’s duty of care under section 7 of the Health and Safety at Work etc. Act 1974.

4.4 First Aid (Health & Safety) Regulations 1982

In accordance with the First Aid (Health & Safety) Regulations 1982 Securimoore Security Services aim to provide adequate first aid provision for its employees. All officers are briefed on the duress procedure to summon emergency response. First aid incidents must be reported under RIDDOR. On every client premises First Aid provision is required. If the client does not have provision in place then Securimoore Security Services will provide a first aid kit for the use of the officer on site. In addition to this the Mobile Supervisor will be trained as an Appointed Person and carry a First Aid Kit in the response unit. The Supervisor and management team has a responsibility to maintain the First Aid Kits on site and at Head Office. Officers using any first aid equipment must report it to the Management Team and record in the Accident book kept at Head Office. The First Aid Procedure and all relevant parties associated are displayed at Head Office and contained within client Assignment Instructions.

4.5 Office Safety

It is the responsibility of all staff to ensure that Head Office is a safe and healthy place to work. The follow items are to be adhered to at all times.

The premises is designated a NO SMOKING AREA. Persons wishing to smoke will do so off site. Offices must be kept clean and waste bins emptied every evening. Floors, stairs and walkways must be kept clean and tidy, with no obstructions to fire exits. All PC’s and equipment must be maintained and no trailing cables should be present. Toilets are to be cleaned and kept in good repair. Do not leave filing cabinet drawers open. Ensure any hazard found is reported to a member of management who will arrange suitable remedial action. Keep fire doors closed. Ensure extinguishers are not used to wedge open doors. Keep the first aid kit and accident book together and check on a routine basis.

4.6 Accidents at Work - Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR 95)

Where an accident or an injury occurs the supervisor must ensure the information is recorded in the accident book on site and in the Daily Occurrence Record (D.O.R.). All accidents resulting in injury must be reported to the Head Office Control Room in accordance with the Serious Incident Flow Diagram illustrated below. Any accident involving a member of staff resulting in their suffering a major injury (as described under RIDDOR 95) or them having three or more days off work, then a F2508 form is raised by Senior management at Head Office. In the event of an officer being seriously injured the supervisor must be informed. Where the event occurs outside normal business hours, the duty manager should be informed and then assess whether the Director should be informed.

4.7 Health Surveillance

Under the Management of Health & Safety at Work Regulations 1999 Health Surveillance is to be undertaken for night shift workers. A pre employment health surveillance questionnaire is completed before any position is offered. The Director of Securimoore Security Services uses the guidance of The Employment Advisory Medical Service (EMAS) to comply with this requirement. Health surveillance records will be kept at Head Office.

4.8 Personal Protective Equipment at Work Regulations 1992

Personal Protective Equipment (PPE) means all equipment and clothing that is intended to be worn or held by a person at work, which affords protection against one or more risks to health or safety. This includes, but is not limited to, clothing designed to protect against adverse weather conditions, gloves, safety footwear and high visibility jackets.

Where hazards have been perceived within a general risk assessment for any operation of the Company and such items may be required as a preventative/ protective measure, personnel will be provided with equipment of a reasonable standard. If items have been provided to individuals, they have an obligation to ensure such items are worn as and when required, to maintain them in a reasonable condition and not misuse them in any way.

Items of P.P.E found to have been deliberately damaged or misused may face disciplinary action and/ or fines for damage by Securimoore Security Services.

4.9 Manual Handling (Manual Handling Operations Regulations 1992)

Employees from Securimoore Security must not carry out any hazardous Manual Handling unless a Risk Assessment has been carried out and individuals have received correct and adequate training. Under these regulations, officers who have been trained have an obligation to ensure that they carry out any lifting procedures in a safe and correct manner, in accordance with the safe lifting techniques in which they have been trained.

4.10 C.O.S.H.H. (Control of Substances Hazardous to Health) Regulations 2002

The term “Substance Hazardous to Health” includes any material, mixture or compound used at work or arising from work activities, which is harmful to people’s health in which it occurs in the work activity. Any substance that carries a warning symbol is classed as a Hazardous Substance. These include harmful, corrosive, irritant, explosive etc. Any substance used by Securimoore Security Services that falls under COSHH will be assessed and a COSHH Risk Assessment undertaken. Safety Data Sheets will be kept on site and Head Office. The COSHH Risk Assessment will be contained within Assignment Instructions on site. Training will be given to employees working on site that may come into contact with chemicals on a client’s site.

At each of our premises, where chemicals are used directly by an employee of the Company, a C.O.S.H.H. Assessment must be carried out and the manufacturing guidelines be adhered to. Where cleaning contractors are employed within Company premises a copy of their Health andvSafety Policy, relevant COSHH assessments/ method statements and employers liability certificate must be displayed at each premise

4.11 P.U.W.E.R. (Provision and Use of Work Equipment Regulations 1998)

The Provision and Use of Work Equipment Regulations 1998 make more explicit the general duties as laid down under the Health and Safety at Work etc. Act 1974 and are applicable to all work equipment including second hand, hired or leased equipment.

Securimoore Security management contracts the services of a Qualified Electrical Sub Contractor to comply with the requirements of this legislation, so far as reasonably practicable to ensure that all equipment is of sound condition, maintained to acceptably safe levels and regularly inspected. All personnel within the company have a duty to report any equipment, issued for the purposes of carrying out their duties, which may be considered hazardous or injurious to an individual’s welfare. Security Officers will use only stated equipment issued for a client contract. No other equipment is to be used whilst on duty. Any equipment that is hired or borrowed must be accompanied with inspection and maintenance records before use.

4.12 The Workplace (Health, Safety and Welfare) Regulations 1992

In accordance with The Workplace (Health, Safety & Welfare) Regulations 1992 all areas that come under the responsibility of the company will be assessed for a safe, clean and hygienic environment. Routine inspections will be undertaken and kept on file.

Certain standards must be adhered to at all times, the working area must be clean, have enough space to ensure an employee is comfortable. The working environment in workrooms must be at least 16 degrees Celsius. If the temperature is uncomfortably high, all reasonable steps must be taken to achieve a reasonably comfortable temperature e.g. sitting the officer away from heat sources. Drinking water or the facility of drinking water must be available on site. A place where food can be prepared and heated must be available. The facilities for boiling water must be available on site.

4.13 Electrical Testing (Electricity at Work Regulations 1989)

Under the Electricity at Work Regulations 1989 (Reg. 4), it states that electrical systems are to be constructed and maintained so far as to prevent danger at all times. Portable Electrical Equipment is apparatus that has a plug or runs from a generator. E.g. Radio charging units, desk lamps, photocopiers and Personal Computers etc.

Securimoore Security will arrange for testing all electrical equipment annually at each of their premises and if required will carry out additional testing for portable tools or new equipment where applicable.

The competent person responsible for Portable Appliance Testing is a qualified Sub Contractor

Records of P.A. Testing will be kept at Head Office for inspection.

All officers and management team must make a visual inspection of electrical equipment they use on a regular basis. Check for damage, loose wiring, broken cases and frayed wires. If a piece of equipment is damaged, do not use and report it in the D.O.R and to the management team. Take appliance out of service. Place a DO NOT USE label on it.

4.14 Health and Safety (Display Screen Equipment) Regulations 1992

Where it is found that personnel are designated users of display screen equipment as defined by the regulations, the Company undertakes to carry out assessments of the workstation, training of personnel using this equipment and access to free eye tests. As such CCTV work carried out by employees is not included within the regulations and persons carrying out this type of work would not be eligible to benefits as highlighted above.

4.15 Pregnant Workers/Maternity (Management of Health and Safety at Work Regulations 1999

The company will take all reasonable precautions to ensure that a pregnant member of staff is not exposed to substances or conditions that are potentially damaging to her or her baby’s health. An employee will continue to be employed in her existing job unless a Risk Assessment has identified that job is potentially unsuitable because it involves one or more risks either to the mother or unborn child. If this is found to be the case, then the company will work with the individual to decide whether the role can be altered to eliminate risks identified or a suitable alternative role in the business will be sought.

If there is no suitable alternative role then the individual will be put on leave, receiving their normal contractual pay, until either the risk no longer exists or their maternity leave starts, whichever happens first.

4.16 Control of Asbestos at Work Regulations 2002 (CAW)

Where in control of premises and responsible for their maintenance and repair, the Company undertakes to comply so far as reasonably practicable with the requirements under these regulations to conduct a relevant survey, compile an asbestos register and provide information to employees and contractors on the location of such hazardous substances as is necessary.

4.17 Age Limits

The minimum age requirement with Securimoore Security is 18 years old as determined by BS 7499:2002.

The normal retirement age for both male and female staff in the company is 65 years of age and employment will cease upon them reaching this age. If the employee requests, the company may agree to retain an employee’s service beyond this age.

If an employee is retained over the age of 65 years his/her situation must be reviewed annually, obtaining a medical note and authorization each year. Employees will not be considered for a patrolling officer’s role if aged over 68 years. Therefore on reaching 69 years of age,

Employment will be terminated or those individuals who are in good health may be placed in a sedentary role, such as a reception position. Authorization must be obtained from the Managing Director to retain staff over the age of 68 years.

4.18 Employee Consultation - Health and Safety (Consultation with Employees) Regulations 1996

With reference to the above regulations, the Company has elected to carry out consultation with employees directly through their line management. Site meetings are conducted on a quarterly basis to discuss health and safety matters relevant to particular site requirements, in addition to regular site visits carried out by the Mobile Supervisor where new hazards or health and safety concerns may be highlighted to the company by any individual.

At Head Office, personnel may raise issues of a health and safety nature to their Supervisor/manager. New information is highlighted to personnel through internal memoranda, direct consultation at site level.

EMPLOYEE CONSULTATION PROCESS

4.19 Training in the Organization

The Health and Safety Training remit encompasses Induction Training, Risk Assessment Training and Site Training.

As part of our statutory industry induction-training program, as specified under the Static Site Guarding and Mobile Patrol Services – Code of Practice BS 7499:2002, each new officer is provided with a basic understanding of health and safety in the workplace. As an employer we are also obliged to consult with our customers to ensure that each site has adequately trained First Aid Personnel available at all times and where a requirement of the contract officers will be trained by the Company in administering First Aid.

In demonstrating awareness of our responsibility to provide information and training to our employees, the Health & Safety Advisor updates, reviews and develops training programs on various Health and Safety issues pertinent to the business when instructed to do so by the Managing Director. As such, relevant training courses are frequently administered to all Securimoore Security Personnel employees through in house and on the job training. Courses include Conflict Resolution, Manual Handling, Conducting Risk Assessments, and Hazard Awareness as part of the Supervisors course and Display Screen Equipment Assessment.

This Health & Safety Policy has been written using relevant information and guidance contained within INDG324 “Stating Your Business.”

The contents of this Policy were last reviewed in November 2011.

Dated 30th November 2007

Updated 30th November 2011

Les Moore

DIRECTOR

Securimoore Security Services Ltd

Company Registration No 6745101

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